August 2014

 
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The Monthly Parts Trader August 2014

In This Issue:

Customer Care Tip
AudaExplore Simplifies PartsTrader Transactions
1,000,000 Jobs Processed
PartsTrader User Tip

PartsTrader Recognizes Top Performers

Click here to see who was recognized for their performance in the month of July. 
 
Repairers

Customer Care Tip of the Month  

Jose Burgos

 When looking at review selection by part, you can collapse the individual part quotes by clicking on the part description above on the baby blue bar.

This is a great way to know that you've already selected a supplier for the part and continue down the list.

Click here to learn more

Word on the Street

  "We consistently use PartsTrader; it is a standard process at the shop. We have seen a slight decrease in our cycle time with PartsTrader and are seeing better margins on parts because of PartsTrader."

 
-- Ernie Loggarakis
Nick & Ernie's Auto Inc,
Skokie, IL
 Over 43,000 user accounts have utilized PartsTrader in the last 12 months.

Quick Links


Webinar Schedule

Events & Meetings

Newsletter Archive

 

AudaExplore Release 7.03 Simplifies PartsTrader Transactions

In its latest release, AudaExplore has enabled export of all estimate parts lists for their clients using PartsTrader. "This is something I've been waiting for," stated Barry Roth of Elar Auto Rebuilders in Chicago, IL. "I have found PartsTrader to be a very useful tool, but have had to manually create jobs that didn't import from my estimating system. Now I can run all of my jobs through the same process, and it's saving me a lot of time."  

AudaExplore introduced this capability in an August release early this month.  Shops that rely on ADXE to prepare estimates and wish to enable the feature should call AudaExplore's Client Services group at (866) 420-2048 to request this capability, and it will activated the next day at no additional charge.

Bowman's Auto Service Processes the One Millionth Repair Job Using PartsTrader 

 

On August 12, PartsTrader announced that it has successfully processed its 1,000,000th parts job since it launched its online marketplace in February 2012.

On August 7, Bowman's Auto Service Inc. of Flatwoods, Kentucky opened a repair order on a 2011 Ford F-150 and utilized PartsTrader to source and order the required parts, marking the 1,000,000th repair job that has been supported by the PartsTrader system in the last 30 months.

"I've been working with PartsTrader for over a year now," said Doyle DeLawder, Bowman's Parts Manager. "This system makes it easier to send out quotes and receive responses.  It really cuts down on my workflow."

"Our 80 plus US-based associates have worked very hard for the last few years to get us to this point, and we're pleased that an ever growing number of repairers across the country are turning to us for their parts sourcing needs," said Dale Sailer, PartsTrader's Vice President of Business Development.

"We're thrilled to be the one-millionth parts job!" said DeLawder.

Sailer contacted Bowman's to notify them of the milestone and purchased lunch for all of the shop's employees to commemorate the occasion.

 
Supplier Tip

Avoid Delays: Keep Orders/Quotes from Stacking Up!

Hit the "home" tab often to refresh your page.

Sometimes emails can be delayed for one reason or another. Refreshing your PartsTrader homepage will make sure you stay on top of every order and quote opportunity in a timely fashion, ultimately providing a better service and PartsTrader experience for your customers.

-- Chad Bendel, PartsSpecialist
AutoNation Toyota, Tempe AZ

 
Do you have a tip? Send your suggestion by email to [email protected].
If we use your tip in an upcoming issue, we will buy lunch for you and your office mates.