November 2015 Newsletter

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CIECA Names PartsTrader 2015 Electronic Commerce Company of the Year
At the Collision Industry Conference held earlier this month, PartsTrader® was named the Electronic Commerce Company of the Year by the Collision Industry Electronic Commerce Association (CIECA) Board of Trustees. Rob Cooper, CEO and Founder of PartsTrader, accepted the award at the Collision Industry Awards presentation held in conjunction with the Specialty Equipment Manufacturers Association (SEMA) trade show in Las Vegas. Read the press release for complete details.

At the same ceremony, Scott Mason, Technical Product Manager for the PartsTrader platform, received the 2015 Outstanding Dedication Award. Click to learn more.
   
New Quick Reference Guide - Repairer Dashboard Cleanup
When you use PartsTrader everyday, you will see jobs progress through the different states on your dashboard. At the end of the process, your jobs are automatically archived and you can access them at anytime.

However, you may have some old jobs that are cluttering up your dashboard. Clearing your dashboard to show only current jobs is easy and the new Quick Reference Guide can take you through the steps.

   
Premier Supplier Badge - Information to Help Collision Shops Make Better Decisions
PartsTrader is committed to providing collision repair shops with information to help them make the best decision for their business. Continuing this effort, PartsTrader is introducing the Premier Supplier designation to highlight suppliers who are committed to providing repairers with a high level of service through the PartsTrader application.

Premier Suppliers have proven their commitment to collision repair shops by responding promptly to quote requests, confirming orders quickly at the quoted prices and maintaining a high overall rating. The Premier Supplier icon will be visible to you on your screen when you are working in the Quote Selection Tool.

For more information on the Premier Supplier badge, visit the FAQ page.
 
   
Premier Supplier Status is Now Featured on Collision Repair Shop Screens
PartsTrader is committed to providing actionable information to help repairers and suppliers make better business decisions. As part of this initiative, PartsTrader developed the Premier Supplier program to provide repairers with additional information about suppliers in their market. Premier Suppliers will now be highlighted by the Premier Supplier ribbon next to the star rating in the repairer's Quote Selection Tool.

Premier Suppliers have proven they are committed to providing their repair shop customers with a high level of service through the PartsTrader application. This includes responding promptly to quote requests, confirming orders quickly and at quoted prices, and maintaining an overall high rating.

Details on the requirements needed to achieve Premier Supplier status can be found on the FAQ page. In addition to highlighting the Premier Supplier status to repair shops, these suppliers have reduced monthly subscription pricing.

   
Changes to the Premier Supplier Program Take Effect January 1, 2016
Earlier this month, PartsTrader sent out a letter to all suppliers communicating changes to the Premier Supplier program. These changes go into effect on January 1. The PartsTrader Pricing Bulletin is available online.
 
 
OEM Dealer Qualifications Alternative Parts Supplier
(non OEM Dealer) Qualifications
  • Achieve an Overall Rating for the month preceding the billing month of 4.0 or better
  • Submit quotes on a majority of quote requests you receive from repairers*
  • Submit the majority of your quotes within 20 minutes*
  • Consistently confirm supply at quoted prices*
  • Confirm orders consistently within 30 minutes*
  • Be financially current on your PartsTrader account
  • Achieve an Overall Rating for the month preceding the billing month of 3.5 or better
  • Respond to a majority of quote requests you receive from Preferred repairers*
  • Submit the majority of your responses within 20 minutes*
  • Consistently confirm supply at quoted prices*
  • Confirm orders consistently within 30 minutes*
  • Be financially current on your PartsTrader account
* Calculated separately for State Farm and non-State Farm jobs
If there is insufficient data available, suppliers will automatically qualify on that data point.
   
Top Performers in October

Congratulations to the PartsTrader October 2015 Top Performers!

The businesses listed have earned this designation based upon feedback provided by their customers - repairers provide feedback on suppliers, suppliers provide feedback on customers. So when you are requested to provide feedback, you're helping all PartsTrader users.

Companies with a gear next to their name are companies that have earned the Top Performer designation at least six months in a row. Other businesses trust these Top Performers, so you can too.
 
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